Approaches to improving the effectiveness of the quality of medical services

In the context of constant changes in medical technologies, the dynamic development of scientific research and changing needs of patients, it is necessary to constantly improve the work of medical institutions. This is especially true for perinatal centers, where every detail plays a crucial role in taking care of the health of expectant and new mothers and their babies. Improving the quality of services provided in the Regional Perinatal Center of Taldykorgan city is not only an urgent, but also a vital task aimed at improving the health of the region's population. In the course of the study, we analyzed the works of such authors as: et al. they may be of interest for further study of the issue.

Aim. To analyze innovative approaches aimed at improving the quality of medical care in the Regional perinatal Center of Taldykorgan city.

Materials and methods. To achieve this goal, a set of studies was carried out, including expert assessments, patient questionnaires and observations of the doctors' work process.

Results and discussion. The results of the study may be valuable for the development of specific strategies and recommendations to improve the quality of medical care in the Regional Perinatal Center of Taldykorgan city.

Conclusions. The obtained data will allow for a deeper analysis of the current situation and identify key problematic aspects in the provision of medical services.

1. Bakal'skaja E.V., Bryljaeva E.V. Napravlenija povyshenija jeffektivnosti medicinskoj organizacii. Rossija: tendencii i perspektivy razvitija.2022; 17 (3): 325-330.

2. Rybal'chenko I.E., Chujanov Ju.V. Kriterii ocenki kachestva okazanija medicinskih uslug. Zhurnal pravovyh i jekonomicheskih issledovanij.2020; 1, 74-82.

3. Neustroeva S.V. Konkurentnye strategii kompanii po Majklu Porteru. Forum molodyh uchenyh. 2018; 11-2 (27): 198-201.

4. Ermakova K.L., Shtokolova K.V., Gavrilova A.V. Analiz jeffektivnosti ispol'zovanija resursov medicinskoj organizacii. Molodezhnyj nauchnyj vestnik. 2018; 2 (27): 244-248.

5. Shvydkaja M.S., Logvinov K.V. Povyshenie kachestva obsluzhivanie v medicinskoj organizacii na osnove analiza karty puti klienta. Jekonomika i jeffektivnost' organizacii proizvodstva. 2020; 32: 96-100.

6. Sharabchiev, Ju.T., Dudina T.V. Dostupnost' i kachestvo medicinskoj pomoshhi: slagaemye uspeha. Mezhdunarodnye obzory: klinicheskaja praktika i zdorov'e. 2013; 4 (4): 16-34.

7. Zubec A.N., Novikov A.V. O kachestve medicinskogo obsluzhivanija naselenija v kontekste povyshenija kachestva zhizni v Rossii. Gumanitarnye nauki. Vestnik finansovogo universiteta. 2018; 8 (6): 58-67.

8. Kudelina O.V. Model' kompetencij rukovoditelja organizacii zdravoohranenija: mezhdunarodnyj opyt vnedrenija kompetencij raspredelennogo liderstva. Rossijskij zhurnal menedzhmenta. 2016; 4: 81-104.

9. Sagdeev R.R. Problemy sistemy upravlenija v rossijskom zdravoohranenii. Problemy sovremennoj jekonomiki. 2011; 4 (1): 21-25.

10. Patel V.K., Singh A. Artificial Intelligence in Healthcare Management. New Delhi: Tech Publications; 2020.

11. Smith J. Economics and Quality in Healthcare. Oxford: Oxford University Press; 2019.

12. Shestaric I.N., Lekomceva E.N. Analiz kachestva medicinskoj uslugi v medicinskoj organizacii. Innovacii. Nauka. Obrazovanie. 2022; 49: 521-529.